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Context Help

If you get lost inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A context menu will open. It includes detailed info about all the actions that you can carry out on that particular page. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide variety of how-to video clips demonstrating how to use our web hosting Control Panel. They're intended for those of you who want to see how things are being done instead of only reading articles. Thus, everyone can quickly find their way around our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you are looking for, explore our comprehensive FAQ database, which covers questions asked by real individuals and provides practical solutions. We periodically update our FAQ section with new articles in an attempt to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our fantastic team of customer support engineers available 24-7-365 and ready to help you with any issue. Each trouble ticket you open will be answered in less than 1 hour (the average support ticket response time is only 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 286197

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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